Beginning of an Effective E-Governance in India by using Informative and Communicative Mechanism
Manish Ranjan Pandey1, Manoj Kapil2, Sohan Gar3
1Manish Ranjan Pandey, Department of MCA, IFTM University Muradabad (U.P.).
2Manoj Kapil,Department of MCA, IIMT, Meerut (U.P.) INDIA – 201003.
3Sohan Garg. A.Addressing the Issues
Manuscript received on April 15, 2012. | Revised Manuscript received on April 20, 2012. | Manuscript published on May 05, 2012. | PP: 107-109 | Volume-2 Issue-2, May 2012 . | Retrieval Number: B0531042212/2012©BEIESP
Open Access | Ethics and Policies | Cite
© The Authors. Published By: Blue Eyes Intelligence Engineering and Sciences Publication (BEIESP). This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/)
Abstract: Good governance is characterized by skill, collaboration, transparency and openness which are the results of effective communication. Three key areas Communication Planning Process (GCPP), Government Communication Assessment Process (GCAP) and Government Communication Improvement Process (GCIP) have been identified and the catalytic impact that ICT has in these key area has been discussed. Government communication is the exchange of government-citizen specific information to citizens (G2C, C2G) and government (G2G) that serves some useful purpose of either government or citizen or both. As the interaction between the citizen and the government is crucial in democracy analyzing the role of governmental officials as service and information providers and the need for improvement in the government – citizen relationship becomes essential [1]. An effective communication mechanism will solve the variety of issues and challenges faced by governments in their efforts to apply 21st century capabilities to e-Government initiatives [2]. According to Moon [3] e-Government was initially envisioned as a means of enhancing intra-governmental communications via an intranet system. The available research on the role of communications in governance is fragmented across multiple disciplines with often conflicting priorities [4, 5].
Keywords: GCPP, GCAP, G2C, C2G,